Blinding the Watchmen
Smart Business, October 2000
by Thomas Claburn
"You already have zero privacy—get over it," Sun Microsystems CEO Scott McNealy once famously proclaimed, expressing a conveniently corporate view: Unless they snoop on their workers, employers might find themselves legally liable in the event of workplace malfeasance.
But not every analysis of the state of workplace privacy carries such Orwellian overtones. Jeffrey Rosen, an associate professor at George Washington University Law School and the author of The Unwanted Gaze: The Destruction of Privacy in America (Random House, 2000), contends that there are alternatives to befriending Big Brother.
"I would hope that companies wouldn't entirely surrender to determinism and assume that because they face difficult legal pressures that they have an obligation to engage in the most intrusive monitoring possible...Because studies show that employees work better and are more productive or more creative when they are not being monitored...I hope companies might be sympathetic to the idea that there is a good business argument for protecting privacy." Once possibility: Give employees separate personal, private e-mail accounts.
While law enforcement organizations insinuate that privacy and criminality go hand in hand, Rosen disagrees. "Privacy isn't primarily about protecting secrecy...All of us have a great deal of intimate information that is appropriate to disclose to some people and not to others. When granular pictures and records are created from all of our browsing and buying...and when those are linked to our actual identity as DoubleClick proposed...there is a great danger that this information can be misused in terrible damaging ways." Please explain your purchase of Lolita...
